Grand River Troutfitters - Privacy Policy

Troutfitters Privacy Policy

The policy was prepared as a result of the Personal Information and Protection of Electronic Data Act.

1. Grand River Troutfitters Ltd. (GRT) retains certain basic information on customers: names, addresses, phone numbers and e-mail addresses.

2. If customers provide identifying information to GRT staff, this is regarded as an act of consent to use that information for a limited set of circumstances.

3. Collecting information that identifies customers is purely to maintain an up-to-date mailing list in order to disseminate information on sales promotions and other matters.

4. No financial information on individual customers is retained by GRT, with the exception of credit-card transaction records and bills of sale, where retention is required by virtue of bank requirements or provincial sales tax and federal goods and services tax (GST) regulations.

5. Guiding service agreements are a legal document and are retained for four years.

6. Ken C. Collins, the owner of Grand River Troutfitters, shall be responsible for the maintenance of all records.

7. Any customer shall be able to inspect his or her own records, having provided reasonable notice, to check for correctness.

8. Customers’ personal information retained by GRT will NEVER be provided to any other organization.