Troutfitters Privacy Policy

The policy was prepared as a result of the Personal Information and Protection of Electronic Data Act.

"A Cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember stateful information (such as items added in the shopping cart in an online store) or to record the user's browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). They can also be used to remember arbitrary pieces of information that the user previously entered into form fields such as names, addresses, passwords, and credit card numbers."

Source:  Wikipedia

  • • Grand River Troutfitters Ltd. (GRT) retains certain basic information on customers: names, addresses, phone numbers and e-mail addresses in an encrypted format, and some stateful information which is saved as an HTTP cookie on customers' devices.
  • • If customers provide identifying information to GRT staff, this is regarded as an act of consent to use that information for a limited set of circumstances.
  • • Collecting information that identifies customers is purely to maintain an up-to-date mailing list in order to disseminate information on sales promotions and other matters.
  • • No financial information on individual customers is retained by GRT, with the exception of credit-card transaction records (not the credit-card numbers) and bills of sale, where retention is required by virtue of bank requirements or provincial sales tax and federal goods and services tax (HST) regulations.
  • • Guiding service agreements are a legal document and are retained for four years.
  • • Ken C. Collins, the owner of Grand River Troutfitters, shall be responsible for the maintenance of all records.
  • • Any customer shall be able to inspect his or her own records, having provided reasonable notice, to check for correctness. Customers who have provided log-in details can review, change and delete (anonymize) the data by accessing  the Client Portal of the site.

Our Personal Guarantee

  • Customers' personal information retained by GRT will NEVER be provided to any other organization.